RISCK COMPLY Trust

Service Commitments

Operational expectations for RISCK COMPLY customers evaluating availability, support and incident handling.

Availability target

RISCK COMPLY is designed for high availability on managed cloud infrastructure. Public status and operational checks support customer monitoring.

Security and availability incidents are triaged by severity, with containment, customer communication and post-incident review procedures.

Business and Enterprise customers receive prioritised handling for billing, access and compliance-critical operational questions.

Vercel, Supabase, Stripe and monitoring services are used with documented backup and continuity procedures.

Formal SLAs, response targets and custom commitments may be defined in enterprise contracts.

This page describes the operational posture of RISCK COMPLY. Contractual commitments are governed by the executed agreement with each customer.